FAQ

The Osthoff Resort & Spa is located in the charming village of Elkhart Lake, Wisconsin—just one hour north of Milwaukee and two and a half hours from Chicago. We're nestled on the shores of Elkhart Lake, surrounded by scenic woodlands and small-town charm.

Check-in time begins at 4:00 PM and check-out is at 11:00 AM. Early check-in or late check-out requests are based on availability.

Yes, complimentary self-parking is available for all overnight guests. Valet service is not offered at this time.

Yes, complimentary high-speed Wi-Fi is provided throughout the resort, including all guest suites and public areas.

No, The Osthoff Resort & Spa is a pet-free property. Service animals are always welcome in compliance with ADA guidelines

We offer spacious one-, two-, and three-bedroom suites with full kitchens, living areas, fireplaces, and private balconies—perfect for couples, families, or group

Yes, many of our suites feature stunning views of Elkhart Lake. Be sure to request a lake view at the time of booking for best availability.

Yes, all suites include a full kitchen with a refrigerator, stove, microwave, dishwasher, cookware, and utensils—ideal for extended stays or family getaways.

Yes, cribs and rollaway beds are available upon request for a small fee.

Yes, daily housekeeping service is provided for all guests upon request. Additional towels or amenities can be requested through Guest Services.

The resort features Concourse Restaurant & Lounge (fine dining), Otto’s Restaurant (casual all-day dining), The Lake Deck (seasonal beach bar), and Elk Room for cocktails and small plates.

No, however reservations are recommended for Concourse Restaurant & Lounge, especially during weekends, holidays, and event weekends. Otto’s does not require reservations

Yes, room service is available during restaurant hours. Menus are provided in-suite and at the front desk.

Absolutely. Our chefs offer a variety of vegetarian, vegan, and gluten-free menu options. Please inform your server of any dietary needs

Aspira Spa offers massage therapy, organic facials, body treatments, hydrotherapy, salon services, and holistic wellness experiences.

Yes, we strongly recommend booking spa appointments in advance, particularly on weekends and during holidays, to ensure your preferred time and service.

Yes, Aspira Spa welcomes both resort guests and day visitors year-round

Guests must be at least 18 years old to receive spa services.

Yes, we offer couples massages, group retreats, and curated spa packages including overnight stays and wellness enhancements. Aspira Spa also offers signature services that are exclusive to The Osthoff Resort & Spa.

We offer year-round family fun including indoor/outdoor pools, bike rentals, seasonal crafts, beach games, and our children's activity room.

Yes, we offer both. Our indoor pool and whirlpool are open year-round. The outdoor pool is open seasonally.

Yes, from Memorial Day to Labor Day, guests can rent kayaks, paddleboards, and paddleboats from The Osthoff’s lakefront rental station.

Yes, we are located near the Ice Age Trail and Kettle Moraine State Forest, with miles of scenic hiking and biking routes.

Winter activities include snowshoeing, ice skating, holiday-themed events, and access to nearby cross-country ski trails.

The Osthoff Resort & Spa offers tours of Elkhart lake during the summer. We offer Sunrise and Suset cruises as well.

Yes, The Osthoff offers a nightly complimentary bonfire to all guests.

The Osthoff Resort & Spa offers pontoon rentals and other boat as well. Full day and half day rentals are available as well as many other watersports rentals

Yes, we specialize in lakefront weddings with indoor and outdoor venues, catering, planning services, and guest accommodations all in one place.

We offer over 38,000 square feet of flexible event space for corporate retreats, social gatherings, and conferences of all sizes.

Yes, we offer customized team-building, culinary challenges, wellness workshops, and seasonal outdoor experiences for groups.

Yes, Aspira Spa offers private group bookings, spa buyouts, and custom wellness retreats. Contact our spa team to create your experience.

We require a 7-day cancellation notice for a full refund of your deposit (minus a $50 processing fee). Special event dates may vary

We accept Visa, Mastercard, American Express, Discover, cash, and Osthoff Resort gift card

Yes, gift cards are available online or at the front desk and can be used for lodging, spa services, dining, and more.

Explore local shops, dine in town, visit Road America, enjoy boating, hiking, live music, and experience year-round events right outside the resort.

We are located just 3 miles from Road America, making us the ideal lodging choice for racing weekends and track events.

Yes, we offer rotating spa packages, midweek specials, and romantic getaways. Visit our Offers Page for current deals.